View Here : Hp Service Manager
Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots, data sheets, white papers and more information refer to the sources listed above.
About HP Service Manager. HPE Service Manager is a cloud-based help desk management solution that helps businesses handle change and incident management. It is also available for on-premise deployment.
HP Service Manager is formerly known as PNMS (Peregrine Network Management System), and one the applications Hewlett Packard Enterprise adopted when the tech company bought Peregrine Systems back in 2005.
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Re: Regarding HP Service Manager future If you want a better view into the deal, please check the HPE's blog post below and the section "Transaction by numbers". It says "HPE shareholders expected to own 50,1% of the combined company".
HP recommends that Service Manager administrators deploy other Service Manager clients (web client, SRC client, or Mobility client) instead of the Windows (Eclipse) client for end users. Note: Viewing Service Manager forms with either the web or the Windows client requires a minimum screen resolution of 1280x800.
HP Service Manager Incident Management (HPSM) Integration Notify on-call response teams when critical incidents are reported. With the HP Service Manager integration, on-call members of resolver teams can take direct action on incident tickets in real time from any mobile device.